FAQs

 

 

Frequently Asked Questions

 

Below you will find frequently asked questions about Travelmall and our products. If you have an additional question, please let us know by contacting us with your inquiry at cs@travelmall.com. We will get back to you as quickly as possible. 

 

Q1. What makes the TravelMall Inflatable Nursing Neck Pillow special?

A: The TravelMall Inflatable Nursing Neck Pillow integrates a 3D pump and release system with patented technologies; designed according to human factor engineering, neck vertebral nursing. It is definitely your perfect health care and travelling companion & may help to prevent neck pain or fatigue when you are travelling in a plane, train, car, or even just reclining to watch TV. 

Q2. What is TravelMall Inflatable Nursing Neck Pillow made of?
A: The pillow primarily consists of a removable and washable double layer pillow cover and the special built-in 3D pump and release system. The pillow cover is 70% polyester and 30% cotton. The 3D pump and release system comprises an air valve, a unique air bag and a ventilation piston which are jointly researched and developed by our mechanical experts and pump system designers. 

Q3. How do I wash/clean TravelMall Inflatable Nursing Neck Pillow? 
A: You cannot wash the inner inflatable part of the pillow. If you need to clean or wash the pillow outer cover, please hand wash it. Do not machine wash! Do not bleach! 

Q4. How do I dry TravelMall Inflatable Nursing Neck Pillow? 
A: Please hang or lay flat the pillow cover, or lay it flat until it is competely dry. Do not iron! 
 
Q5. What is memory foam pillow? 
Memory foam was originally developed in 1966 by NASA in order to provide relief for astronauts undergoing the extreme physical stress of "G-Forces". The material that was invented, visco-elastic polyurethane foam, adjusts itself according to your body's heat and actively moulds to your body, which relieves pressure points and improves blood circulation. Nowadays, memory foam has been improved to provide exceptional therapeutic cushioning and support for, and has proven to significantly reduces pressure points, improve circulation, and optimize sleep temperatures. These benefits explain why memory foam pillows are so popular and why they are more beneficial than traditional micro bead pillow.