Frequently Asked Questions


Below you will find frequently asked questions about Travelmall and our products. If you have an additional question, please let us know by contacting us  with your inquirty at cs@travelmall.com. We will get back to you as quickly as possible. 


1. What makes the TravelMall Inflatable Nursing Neck Pillow special?

The TravelMall Inflatable Nursing Neck Pillow integrates a 3D pump and release system with patented technologies; designed according to human factor engineering, neck vertebral nursing. It is definitely your perfect health care and travelling companion & may help to prevent neck pain or fatigue when you are travelling in a plane, train, car, or even just reclining to watch TV. 

2. What is TravelMall Inflatable Nursing Neck Pillow made of?
The pillow is primarily made of removable and washable double layer pillow cover and the special built-in 3D pump and release system. The pillow cover is a 70% polyester, 30% cotton. The 3D pump and release system consists of an air valve, unique air bag and ventilation piston which are jointly researched and deveoped by our mechanical experts and pump system designers. 

3. How do I wash/clean TravelMall Inflatable Nursing Neck Pillow? 
You cannot wash the inner inflatable part of the pillow. If you need to clean or wash the pillow outer cover, please hand wash it. Do not machine wash! Do not bleach! 

4. How do I dry  TravelMall Inflatable Nursing Neck Pillow? 
Please hang or lay flat the pillow cover to dry until it is competely dry. Do not iron! 
5. What is memory foam pillow? 
Memory foam was originally developed in 1966 under contract for NASA to provide relief for  astronauts undergoing the extreme physical stress of "G-Forces". The material that was invented, visco-elastic polyurethane foam - responds to your body's heat and molds around you, relieving pressure points and improving blood circulation. Nowadays, memory foam has been improved to provide exceptional therapeutic cushioning and support for, significantly reduces pressure points, improve circulation, and optimize sleep temperatures. This is why a memory foam pillow is popular and superior to a traditional microbead pillow.